TOTALDRUGMART.COM™ RETURN POLICY
As a result of applicable laws prescription medication can not be returned. Totaldrugmart.com™ will, however, issue refunds to customers who can provide a satisfactory reason for the cancellation and / or return of an order. The issue of whether the customer has provided a satisfactory reason for the cancellation and / or return of na order will be within the absolute discretion of Totaldrugmart.com™, and will be determined on a case by case basis.
Totaldrugmart.com™ will issue refunds when:
a shipping error was made by totaldrugmart.com™ which resulted in delays.
medications are lost or damaged during the shipping process.
Totaldrugmart.com™ will not issue refunds if:
the customer decides to cancel order after order has been shipped.
the customer refuses the order due to delays imposed by customs.
customer refuses order upon delivery.
customer error (i.e. the customer ordered the wrong medication, etc)
If the customer cancels the order with legitimate reason(s): and the order is still at Totaldrugmart.com™, a full refund will be made.
The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs and certain other products imported from a Canadian or other foreign dispensary by a U.S. consumer will violate the law. Many legal experts, however, disagree with this position. These legal experts have observed that such importation is permitted under federal law as practiced. The FDA itself provides guidance to the public on how to accomplish such importation and no individual has ever been prosecuted by the FDA for importing non-controlled prescription drugs for personal use from a certified member of the Canadian International Pharmacy Association.